Oct
25
Mon
POSTPONED – WSHPCO Annual Fall Conference “Expanding Dimensions in Hospice & Palliative Care”
Oct 25 @ 8:00 am – Oct 26 @ 4:00 pm

EVENT POSTPONED for 2021

WSHPCO Board of Directors Meeting
Oct 25 @ 11:00 am – 1:00 pm

Board of Directors meeting, 11a-1p via GoToMeeting.

Meetings of the Board of Directors shall be open to members. Members may express their opinions, concerns and/or issues at the invitation of the Board President.

Oct
26
Tue
WSHPCO + OHPCA WEBINAR – Hospice Quality Reporting: an Update with Jennifer Kennedy
Oct 26 @ 10:30 am – 11:45 am

“Hospice Quality Reporting: an Update with Jennifer Kennedy” webinar on October 26! Email hansen@wshpco.org for registration information.

Oct
27
Wed
WEBINAR – Hospice Management & Clinical Supervision Training Course: Management Training Part 2: Leadership – Case Management, Competencies, HR & Effectively Managing You
Oct 27 @ 12:00 pm – 2:00 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/hospice-management-clinical-supervision-training-course-management-training-part-2-leadership-case-management-competencies-hr-effectively-managing-you

Part 2 of this series will focus on leading your hospice team. Learn how to effectively build and maintain your team, including reporting, scheduling, documenting, and IDG. Discover the necessary skills and competencies of a hospice manager and how having a cohesive crew improves patient care.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Explain the different styles of leadership/management and their benefits
  • Discuss your role as a hospice manager in building and leading a strong team
  • Explain how to use tools to manage your team more effectively
  • Define the role, responsibilities, and competency requirements of a hospice case manager

WEBINAR DETAILS

Part 2 will focus on the critical aspects of hospice case management. The webinar will review what makes up a qualified hospice case manager and what competencies and skill sets are required to effectively provide quality care. Learn how to effectively set up and manage your team, including reporting, scheduling, documenting, and IDG. Tools will be provided to assist new managers and supervisors with communication, motivational and leadership styles, and techniques to maximize team productivity and quality care. How to have difficult discussions with staff members including staff improvement plans will also be covered. FAQs that management frequently encounter regarding documentation and other challenges will be covered as well.

The Hospice Management & Clinical Supervision Training Course series is an intensive, interactive, and deep dive into the essential aspects of what all hospice managers/supervisors need to know and understand. This series will focus on improving critical leadership skills and compliance and break down and address key management areas.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

 

Don’t Miss the Other Hospice Management & Clinical Supervision Training Course Webinars!

Sign up for the 3-part training course!

 

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for hospice owners, DOPCSs, clinical supervisors, DONs, frontline supervisors, new management, middle management, management trainees, HR staff, directors, administrators, assistant administrators, business development personnel, operations managers, CFOs, COOs, and all other hospice leaders.

TAKE-AWAY TOOLKIT

  • Creating an Effective Hospice Plan of Care
  • LCD Worksheet for Determining Prognosis: Dementia
  • Hospice Documentation Audit Tool
  • Initial Competency Assessment Skills Checklist – Licensed Practical/Vocational
  • Initial Competency Assessment Skills Checklist – Registered Nurse
  • Tools for Effective Leaders
  • Underperformance Meeting Plan Template
  • Weblinks to valuable resources and tools including:
    • Emotional Intelligence Exercises
    • 7 Steps to Building a High Performing Team
    • Developing Effective Communication Skills
    • 25 Leadership Qualities That Make You a Great Leader
    • Communication Skills for Workplace Success
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Kathy Ahearn

MEET THE PRESENTER

Ahearn Advisement Partners
WSHPCO Pediatric Palliative Care Call Meeting
Oct 27 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Oct
28
Thu
WEBINAR – The Secret Ingredient to Success: Emotional Intelligence
Oct 28 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/the-secret-ingredient-to-success-emotional-intelligence

AVAILABLE ONLY VIA ON-DEMAND WEBINAR + FREE DIGITAL DOWNLOAD

Available Thursday, October 28, 2021

Learn how to boost your emotional intelligence (EQ)! Join us to learn the four key components and invest in yourself and your professional development.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Define emotional intelligence and its four components
  • Use newly learned skills to lead and manage your team
  • Explain the benefits of having a high EQ in the workplace
  • Distinguish the difference between IQ and EQ
  • Manage relationships more effectively

WEBINAR DETAILS

Emotional intelligence – a phrase that is thrown around constantly in the business world. What does it really mean? Who is it for? Why should you care? These are common questions professionals ask and expert speaker, Joanna Pera will address these issues and more during this jam-packed webinar. When it comes to success in life and work, emotional intelligence matters just as much as intellectual ability. Having a high EQ can leave a strong impression on those around you and benefit you and your team in multiple ways. Have you ever heard someone say, “That nurse is so skilled, but families don’t connect with her”? or “The leader has the knowledge; they just don’t relate well with others.” What about, “They have a way with people.” or “This salesperson connects well with all of their accounts.” These exemplify varying levels of EQ in action!

Healthcare agencies had a tough year and face continued uncertainty with COVID-19. The last things they need are employee burnout, low morale, or conflict. Steer clear of these by boosting your EQ. When leaders navigate the day-to-day challenges of agency operations, they and their teams come out stronger, perform better, and stay longer. That’s because EQ involves both managing yourself and relationships with others.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Home Health
  • Home Care
  • Palliative Care

WHO SHOULD ATTEND?

Improving emotional intelligence will benefit all team members and leadership.

TAKE-AWAY TOOLKIT

  • 26 EQ competencies
  • Resource list
  • EQ/IQ cheat sheet
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Joanna Pera

MEET THE PRESENTER

Powered by Pera
Nov
3
Wed
WEBINAR – Board Review: Is Your Board Effective for Today’s Healthcare Environment?
Nov 3 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/board-review-is-your-board-effective-for-today-s-healthcare-environment

Learn how to evaluate the effectiveness your board to determine if your agency has the right mix of talent to meet today’s evolving healthcare environment of value-based care.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Identify when it is time for a board evaluation
  • Use board evaluation tools to assess effectiveness
  • Identify how your board can support your agency
  • Explain how diversity among board members can benefit an agency
  • Describe the benefits of a board succession plan

WEBINAR DETAILS

Numerous duties, responsibilities, and qualities characterize what board members should embody. The board must be efficient and work well together to create the synergy that produces excellent outcomes. Healthcare boards deal with a large group of stakeholders, which requires integrative skills. They’re also responsible for establishing policies, making strategic decisions, and overseeing organizational activity. No matter what skills, talents, and expertise an individual brings to their board, there’s always room for improvement.

This webinar will walk you through a board evaluation. It will review potential gaps where a board member could assist with new opportunities for growth in the community, cultural equity, program development, and expansion. The program will review board evaluation tools, address when it’s time for changes, and explain what a board succession plan should look like.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

THIS WEBINAR BENEFITS THE FOLLOWING AGENCIES:

  • Hospice
  • Home Health
  • Home Care
  • Palliative Care

WHO SHOULD ATTEND?

This informative session will benefit executive leadership, directors, board members, CEOs, CFOs, DOPCSs, DONs, owners, business development teams, marketing staff, and all clinical leadership.

TAKE-AWAY TOOLKIT

  • Practical Guidance for Health Care Governing Boards on Compliance Oversight
  • Board Organization and Structure
  • Weblinks to valuable resources including:
    • For-Profit Organizational Assessment Questionnaire
    • Framework for Effective Board Governance of Health System Quality
    • Critical Access Hospital Governing Board Manual
    • Keeping a Healthcare Board Relevant, 9 Critical Considerations
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Kathy Ahearn

MEET THE PRESENTER

Ahearn Advisement Partners
Nov
4
Thu
WEBINAR – 2021 Hospice Social Worker & Chaplain Series: Presence & Authenticity – Do These Belong to Us or Them?
Nov 4 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/2021-hospice-social-worker-chaplain-series-presence-authenticity-do-these-belong-to-us-or-them

Presence, authenticity, vulnerability, and openness. Discover how to obtain and use these valuable skills – and teach patients and families to do the same.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Articulate the concept of “giving psychology away”
  • Discuss how “the real work begins after we leave”
  • Explain the role of related professional and personal boundaries
  • Distinguish between an authentic and a humanistic counseling approach
  • Teach these important skills to patients and their support circles

WEBINAR DETAILS

It is vitally important for chaplains, social workers, and bereavement teams to have the ability to “be present.” When we are with people who are ill and their loved ones, it is even more important to teach patients and families to be present for one another. Presence, authenticity, vulnerability, and openness will be discussed in this presentation. Pathways will be provided to help understand which part of these are for us to utilize in our work and how/when to share these critical approaches with patients and families.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

 

Don’t Miss the Other 2021 Hospice Social Worker & Chaplain Series Webinars!

Sign up for the 3-part webinar series!

 

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Palliative Care

WHO SHOULD ATTEND?

This informative session will best suit chaplains, social workers, counselors, team leaders, leadership, and professional volunteers. 

TAKE-AWAY TOOLKIT

  • Discussion guide to use with leadership, staff, and volunteers
  • Self-assessment exercise
  • Sample counseling conversation utilizing a specific theoretical framework
  • Extensive handout with lecture notes and additional learning opportunities
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Gary Gardia

MEET THE PRESENTER

Gary Gardia Inc.
WEBINAR – Hospice Management & Clinical Supervision Training Course: Management Training Part 3: Engagement & Growth – Business Development, Customer Service, Patient Sat
Nov 4 @ 12:00 pm – 2:00 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/hospice-management-clinical-supervision-training-course-management-training-part-3-engagement-growth-business-development-customer-service-patient-sat

Part 3 will detail all areas of patient engagement and agency growth, including leadership’s role in business development, customer satisfaction, and cultural tone. Learn how these elements affect the quality of patient care.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Identify which hospice survey qualifies for CMS pay through the reporting requirement for HQRP
  • Improve agency Hospice CAHPS ratings in three areas where management can affect change
  • Recognize the benefits of working with liaisons and the marketing team toward growth and better customer service
  • Define key performance indicators (KPIs), preferred provider networks, and what MA plans want in a hospice agency partner
  • Discuss the monitoring objectives and areas covered in the Hospice Benefit Component (VBID) for 2022

WEBINAR DETAILS

Part 3 will address all aspects of patient engagement and agency growth. Leadership sets the cultural tone, and it is critical that new supervisors and managers understand their role in overall business development, growth, quality of care, and employee and patient satisfaction. Learn what impacts hospice quality ratings and how managers can guide their teams and improve agency scores. The webinar will also review the various payment models and their requirements. Discover the opportunities for hospice growth and how leadership should prepare your agency and staff.

The Hospice Management & Clinical Supervision Training Course series is an intensive, interactive, and deep dive into the essential aspects of what all hospice managers/supervisors need to know and understand. This series will focus on improving critical leadership skills and compliance and break down and address key management areas.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

 

Don’t Miss the Other Hospice Management & Clinical Supervision Training Course Webinars!

Sign up for the 3-part training course!

 

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for hospice owners, DOPCSs, clinical supervisors, DONs, frontline supervisors, new management, middle management, management trainees, HR staff, directors, administrators, assistant administrators, business development personnel, operations managers, CFOs, COOs, and all other hospice leaders.

TAKE-AWAY TOOLKIT

  • CMS CY 2022 VBID Hospice Benefit Component Monitoring Guidelines
  • CMS: VBID Model Overview of the CY 2021 Hospice Benefit Component
  • List of weblinks and resources including:
    • CAHPS Hospice Survey Fact Sheet
    • VBID Model Implementation of the Hospice Benefit Component
    • The COVID-19 Leadership Guide
    • Engaging Your Community – A Toolkit
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Kathy Ahearn

MEET THE PRESENTER

Ahearn Advisement Partners
WSHPCO QAPI/Regulatory Call
Nov 4 @ 12:00 pm – 1:00 pm

WSHPCO QAPI/Regulatory Call – meets first Thursday of the month from 12-1 (except March; meeting 3/9/21 from 3-4p instead)

Monthly Provider member conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for managers and staff to ask questions, share information, discuss new regulations, etc. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

 

Nov
9
Tue
WEBINAR – How HIPAA Impacts Email & Text Messaging: Communication Compliance for Healthcare Providers
Nov 9 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/how-hipaa-impacts-email-text-messaging-communication-compliance-for-healthcare-providers

Get a comprehensive look at how HIPAA compliance affects emailing and texting. Learn how to avoid the related risks, follow the rules, and implement best practices.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Comply with HIPAA’s privacy and security rules regarding emails and texts
  • Minimize HIPAA compliance risks triggered by mobile device use
  • Manage patient records and rights when communicating electronically
  • Protect confidential information acquired, used, and transmitted via email and text message
  • Create best-practices-based policies and legally defensible procedures governing emails and texts
  • Enforce email rules among onsite and remote employees
  • Benefit from expert advice and compliance tips

WEBINAR DETAILS

Hospices and home care companies may communicate with and about patients via email and text, provided HIPAA’s privacy and security rules are followed. Noncompliance can result in regulatory fines, compromised EPHI, lawsuits, and lost revenue. Are you confident your organization is lawfully using emails and texts to communicate with patients and peers? Do you manage confidential and sensitive information in compliance with HIPAA’s content rules and state record retention laws? Do staff adhere to email and text rules when working from home? Have you implemented policies, procedures, and training to ensure compliant handling of email and text messages by employees and business associates? This webinar will provide a sample Confidential and Sensitive Information Policy, Record Retention Guidelines, and other tools and strategies designed to create a HIPAA-compliant electronic communications program.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

THIS WEBINAR BENEFITS THE FOLLOWING AGENCIES:

  • Hospice
  • Home Health
  • Home Care
  • Palliative Care

WHO SHOULD ATTEND?

This informative session is a must for compliance officers, lawyers, records managers, information governance professionals, IT, human resources staff, privacy officers, directors, and administrators. Anyone who communicates via email and text will benefit.

TAKE-AWAY TOOLKIT

  • Sample Confidential & Sensitive Information Policy for the Healthcare Industry
  • Whitepaper: Record Retention Rules for the Healthcare Industry
  • Record Retention Guidelines for the Healthcare Industry
  • PDF of slides and the speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Nancy Flynn

MEET THE PRESENTER

ePolicy Institute™ Business Writing Institute™ Marijuana Policy Institute™
Nov
10
Wed
WEBINAR – 22 Tactics to Increase Your CAHPS Scores in 2022
Nov 10 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/22-tactics-to-increase-your-cahps-scores-in-2022

A lack of satisfaction-survey responses is frustrating and difficult to combat. However, agencies can affect the scores they receive from those that do respond! Learn how to increase your CAHPS scores plus ensure patients and families are a top priority.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Use practical techniques to increase your CAHPS scores
  • Evaluate techniques to increase staff engagement
  • Explain how to increase survey response rates
  • Describe best practices for sharing CAHPS results with your team

WEBINAR DETAILS

Patient-experience survey results enable you to evaluate improvement from the patient or client’s perspective. The public reporting of patient and family feedback by CMS created pressure to demonstrate patient satisfaction greater than one’s competitors. No leadership team can afford to ignore the public reporting and financial implications of CAHPS. Join this webinar to learn 22 practical techniques your agency can implement immediately to increase scores and improve overall care.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

THIS WEBINAR BENEFITS THE FOLLOWING AGENCIES:

  • Hospice
  • Home Health
  • Home Care
  • Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for leaders responsible for the care of patients, clients, and family members. Directors, administrators, field staff, and all staff members that impact patient satisfaction will benefit from attending.

TAKE-AWAY TOOLKIT

  • Templates for client communications
  • Scripts for service recovery
  • Resources for increasing emotional value of encounters
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Susan Keane Baker

MEET THE PRESENTER

WSHPCO Public Policy Committee Meeting
Nov 10 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Nov
11
Thu
WSHPCO & OHPCA Hospice Volunteer Coordinators Networking Call
Nov 11 @ 2:00 pm – 3:00 pm

WSHPCO & OHPCA Hospice Volunteer Coordinators Networking Call; 2nd Thursday of January, March, May, July, September & November from 2-3p. This is a forum for member program Volunteer Coordinators in Washington & Oregon to network with one another. 

Please call or email to obtain log-in information:

Barb Hansen: 541.231.2440, hansen@wshpco.org
Meg McCauley, 503.890.7027, mccauley@wshpco.org

Nov
16
Tue
WSHPCO Palliative Care Networking Call
Nov 16 @ 7:30 am – 8:30 am

Palliative Care Networking Call: occurs the 3rd Tuesday in January, March, May, September, November from 7:30-8:30a.

Please join the meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/650345789

You can also dial in using your phone:
United States: +1 (571) 317-3112

Access Code: 650-345-789

WSHPCO and OHPCA Inpatient Hospice Managers/Staff Meeting
Nov 16 @ 11:00 am – 12:00 pm

Inpatient Hospice Directors & Managers: Meets bi-monthly on the 3rd Tuesday in January, March, May, July, September, November, 11a-12p. This is a Provider member conference call which will focus on Inpatient Hospice issues. This call is a forum for Inpatient Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

WSHPCO & OHPCA Hospice Medical Directors’ Networking Group
Nov 16 @ 12:00 pm – 1:00 pm

WSHPCO & OHPCA Hospice Medical Directors’ Networking Call

Monthly Provider member conference call for Hospice Medical Directors to ask questions, share information, discuss new regulations, etc. Please call or email Barb Hansen or Meg McCauley for call details:

Barb: 541.231.2440, hansen@wshpco.org or hansen@oregonhospice.org

Meg: 503.890.7027, mccauley@wshpco.org or mccauley@oregonhospice.org

Nov
17
Wed
WEBINAR – Get Volunteers Back on Track Series: Raising the Bar for Volunteer Programs: Lessons Learned from COVID-19
Nov 17 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/get-volunteers-back-on-track-series-raising-the-bar-for-volunteer-programs-lessons-learned-from-covid-19

Because the pandemic brought many challenges, Medicare temporarily lifted the 5% requirement to lessen the burden. However, valuable services were lost. This program will take a look at lessons learned and how to move forward with a strong volunteer program that can withstand whatever the future brings.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • List five things agencies could have done better with volunteer programs during COVID-19
  • Ease the burden of social isolation for patients and families by using five specific volunteer services
  • Describe the importance of using professional volunteers during challenging times
  • Create dynamic volunteer programs going forward by understanding the lessons learned
  • Articulate a vision for the use of volunteers as dynamic members of the interdisciplinary team

WEBINAR DETAILS

Extremely stressful and challenging situations often provide growth and learning opportunities. Such is the case with COVID-19 and hospice care. One difficult situation we knew about pre-COVID-19 is that social isolation often accompanies a diagnosis of a serious illness. What have we learned this past year about the role of volunteers in addressing social isolation? Plenty! This webinar will explore lessons learned from the pandemic and how to maximize the use of hospice volunteers, especially during difficult times. This is the first webinar of a three-part series. Attend parts two and three to learn more about what counts towards the 5% and creating a volunteer program that meets today’s unique needs.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

 

Don’t Miss the Other Get Volunteers Back on Track Series Webinars!

Sign up for the 3-part webinar series!

 

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice

WHO SHOULD ATTEND?

This informative session is designed for all hospice leadership, including volunteer managers, team leaders, and the senior leadership team. Volunteers and staff members in key roles will also benefit.

TAKE-AWAY TOOLKIT

  • List of specific roles (volunteer programs and services) for volunteers that will address social isolation now and moving forward
  • Program self-evaluation
  • Volunteer program development guide
  • Sample position descriptions
  • Sample policies/procedures and training outline
  • Extensive handout with lecture notes and additional learning opportunities
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Gary Gardia

MEET THE PRESENTER

Gary Gardia Inc.
Nov
18
Thu
WEBINAR – Meeting Makeover: Transform Your Group Dynamic
Nov 18 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/meeting-makeover-transform-your-group-dynamic

AVAILABLE ONLY VIA ON-DEMAND WEBINAR + FREE DIGITAL DOWNLOAD

Available Thursday, November 18, 2021

Ineffective meetings leave participants with a feeling of wasted time and effort. It’s estimated that 50% of meetings are considered unproductive. Imagine if you could tweak just a few things to give your meetings a makeover! Join this valuable webinar to learn solid techniques to transform your group dynamic. Discover how to be an effective meeting host, as well as a valuable contributor.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Hold focused and effective meetings
  • Use an agenda template
  • Manage dominant personalities in a meeting
  • Avoid ineffective meeting pitfalls
  • Determine ground rules beforehand and manage distractions

WEBINAR DETAILS

Ah, meetings. Something all healthcare teams know all too well. But why do we dread them? Usually, it is because they go on and on (and on!) without accomplishing results. Running an effective meeting is more than sending out an invite to your team. Effective meetings need structure, order, and ground rules. Without these key components they can ramble on forever and accomplish nothing.

Do you know the seven components to developing a targeted agenda for a successful meeting? Do you have team members who dominate meetings or behave badly? Do you want to eliminate the one glaring issue that causes participants to forget important information? This webinar will address these issues and many more. In addition, you’ll learn nine reasons for bad meetings and how to steer clear, plus how to manage the unique challenges of video conferencing. This webinar will be informative, relatable, and packed with ideas on how to make over your meetings and transform your group dynamic!

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Home Health
  • Home Care
  • Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for those responsible for leading meetings, including clinical managers, the IDG team, volunteer coordinators, social workers, chaplains, directors, human resources staff, and the executive team. It will also benefit anyone who attends meetings regularly.

TAKE-AWAY TOOLKIT

  • Meeting checklist, resource list, and agenda template
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Joanna Pera

MEET THE PRESENTER

Powered by Pera
Nov
24
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Nov 24 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Nov
30
Tue
WEBINAR – Digging into Home Health Value-Based Purchasing (VBP) Details
Nov 30 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/wshpco/webinar/digging-into-home-health-value-based-purchasing-vbp-details

Ensure your agency not only survives but thrives under the home health value-based purchasing model set to take effect in January. This step-by-step guide will walk you through outcomes, calculating scores, potential impacts, data resources, risks, and so much more!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Identify the outcomes that are used to evaluate your agency under a VBP program
  • Define the methodology for calculating your total performance score
  • Outline potential positive and negative impacts to reimbursement under VBP
  • Distinguish organizational data resources needed for VBP
  • Recognize organizational potential risks under VBP

WEBINAR DETAILS

Value-Based Purchasing (VBP) is going nationwide in 2022 with a potential impact of 5% to Medicare reimbursement in 2024. This webinar will dig into the details of VBP step-by-step. It will cover everything from data outcomes to calculating total performance score, with the goal of both leadership and clinicians being able to understand the potential impact on the organization. Included in the webinar are different scenarios designed to illustrate VBP impact on all sizes of home health agencies.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Home Health

WHO SHOULD ATTEND?

This informative session is designed for home health leadership and clinicians.

TAKE-AWAY TOOLKIT

  • VBP outcome comparison worksheet
  • PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

Photo Diane Link

MEET THE PRESENTER

Link Healthcare Advantage
Dec
2
Thu
WSHPCO QAPI/Regulatory Call
Dec 2 @ 12:00 pm – 1:00 pm

WSHPCO QAPI/Regulatory Call – meets first Thursday of the month from 12-1 (except March; meeting 3/9/21 from 3-4p instead)

Monthly Provider member conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for managers and staff to ask questions, share information, discuss new regulations, etc. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

 

Dec
3
Fri
WSHPCO Board of Directors Planning Session
Dec 3 @ 12:00 pm – 3:00 pm

December 3, 2021: WSHPCO Board of Directors Strategic Planning session, 12-3p. Location TBD.

Dec
8
Wed
WSHPCO Public Policy Committee Meeting
Dec 8 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Dec
21
Tue
WSHPCO Palliative Care Networking Planning Group
Dec 21 @ 7:30 am – 8:30 am

Palliative Care Networking Planning Call: meets the 3rd Monday of February, April, August, October & December from 7:30-8:30a.

Please join my meeting from your computer, tablet or smartphone.

https://global.gotomeeting.com/join/194425325

You can also dial in using your phone.

United States: +1 (646) 749-3112

Access Code: 194-425-325

WSHPCO & OHPCA Hospice Medical Directors’ Networking Group
Dec 21 @ 12:00 pm – 1:00 pm

WSHPCO & OHPCA Hospice Medical Directors’ Networking Call

Monthly Provider member conference call for Hospice Medical Directors to ask questions, share information, discuss new regulations, etc. Please call or email Barb Hansen or Meg McCauley for call details:

Barb: 541.231.2440, hansen@wshpco.org or hansen@oregonhospice.org

Meg: 503.890.7027, mccauley@wshpco.org or mccauley@oregonhospice.org

Dec
22
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Dec 22 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Jan
12
Wed
WSHPCO Public Policy Committee Meeting
Jan 12 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Jan
26
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Jan 26 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Feb
9
Wed
WSHPCO Public Policy Committee Meeting
Feb 9 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Feb
23
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Feb 23 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Mar
9
Wed
WSHPCO Public Policy Committee Meeting
Mar 9 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Mar
23
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Mar 23 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Apr
13
Wed
WSHPCO Public Policy Committee Meeting
Apr 13 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Apr
27
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Apr 27 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

May
11
Wed
WSHPCO Public Policy Committee Meeting
May 11 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

May
25
Wed
WSHPCO Pediatric Palliative Care Call Meeting
May 25 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Jun
8
Wed
WSHPCO Public Policy Committee Meeting
Jun 8 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Jun
22
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Jun 22 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Jul
13
Wed
WSHPCO Public Policy Committee Meeting
Jul 13 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Jul
27
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Jul 27 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Aug
10
Wed
WSHPCO Public Policy Committee Meeting
Aug 10 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Aug
24
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Aug 24 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Sep
14
Wed
WSHPCO Public Policy Committee Meeting
Sep 14 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Sep
28
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Sep 28 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Oct
12
Wed
WSHPCO Public Policy Committee Meeting
Oct 12 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Oct
26
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Oct 26 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Nov
9
Wed
WSHPCO Public Policy Committee Meeting
Nov 9 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.

Nov
23
Wed
WSHPCO Pediatric Palliative Care Call Meeting
Nov 23 @ 4:00 pm – 5:00 pm

WSHPCO Pediatric Palliative Care Call- 4th Wednesday of every month between 4-5 pm.

GoToMeeting is our new format and I have set it up as a reoccurring meeting with the same log-in numbers below. Please delete old calendar event. Thanks!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/687748421

You can also dial in using your phone.
United States: +1 (646) 749-3112

Access Code: 687-748-421

First GoToMeeting? Try a test session: https://care.citrixonline.com/g2m/getready

Dec
14
Wed
WSHPCO Public Policy Committee Meeting
Dec 14 @ 4:00 pm – 5:00 pm

WSHPCO Public Policy Committee Meeting – Meets monthly on the 2nd Wednesday from 4-5p

An opportunity for WSHPCO Provider members to discuss Public Policy issues and network with one another. Please call or email Barb Hansen or Meg McCauley for call details, 541.231.2440 (Barb)/hansen@wshpco.org or 503.890.7027 (Meg)/mccauley@wshpco.org.