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SUMMARY:HHWN WEBINAR: The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
DESCRIPTION:REGISTER\nTurn workplace conflict into stronger professional connection. This webinar will give leaders and team members practical tools to recognize conflict early\, de-escalate difficult conversations\, and build healthier\, more collaborative workplace relationships. \nKEY WEBINAR TAKEAWAYS\nEarly warning signs and root causes of workplace conflict to recognize before tensions escalate and impact morale\, engagement\, and productivity\nEmotionally intelligent communication and de-escalation techniques for navigating difficult conversations with greater confidence and professionalism\nReplacing behaviors\, leadership habits\, and communication patterns that unintentionally fuel conflict with healthier\, more collaborative approaches\nPractical conflict resolution frameworks that will improve team relationships\, strengthen psychological safety\, and create more productive workplace interactions \nAvailable On-Demand Only \nBONUS MATERIALS\nConflict conversation quick guide \nWEBINAR DETAILS\nConflict in the workplace is inevitable\, but dysfunction\, resentment\, and toxic tension do not have to be. In this engaging and practical webinar\, participants will learn how to recognize the hidden signs of workplace conflict before it escalates into disengagement\, turnover\, or damaged relationships. Through real-world examples\, emotional intelligence strategies\, and proven communication techniques\, attendees will discover how to navigate difficult personalities\, reduce defensiveness\, de-escalate emotionally charged conversations\, and create healthier\, more collaborative work environments. Whether you lead a team or work within one\, this session will provide actionable tools to improve communication\, strengthen trust\, and transform conflict from a source of stress into an opportunity for growth\, clarity\, and stronger professional relationships. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nDirector of operations\nOperations manager\nClinical team leader\nNurse leader\nSales manager\nDirector of sales\nDirector of business development\nSales professional\nAccount liaison\nOffice manager \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Joanna Pera\, Powered By Pera \nThe WSHPCO partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://wshpco.org/event/https-hospice-eewebinarnetwork-com-the-leadership-skill-no-one-teaches-managing-conflict-with-confidence-professionalism/
LOCATION:Washington
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