Washington State Hospice & Palliative Care Organization

WSHPCO & OHPCA Inpatient Managers Networking Call
2026-09-08 15:00 - 16:00 (America/Los_Angeles)
For WSHPCO & OHPCA Provider members, facilitated by Executive Director Barb Hansen. This group meets bi-monthly on the second Tuesday of January, March, May, July, September, November from 3-4p. Questions? Email mccauley@wshpco.org.

HHWN Webinar: The Medicare Hospice Benefit at 44: A Legacy of Compassion, A Future of Innovation
2026-09-08 12:00 - 13:00
Celebrate 44 years of compassion while preparing for the future of hospice! – The Medicare Hospice Benefit continues to transform end-of-life care by improving patient outcomes, supporting healthcare partners, and shaping the future of compassionate care.
KEY WEBINAR TAKEAWAYS
How the Medicare Hospice Benefit has transformed end-of-life care in the United States over the past 44 years
Clinical, emotional, and quality-of-life benefits that hospice provides to patients and families facing serious illness
The value hospice brings to the U.S. healthcare system by improving patient outcomes, enhancing care coordination, reducing unnecessary utilization, and supporting value-based care initiatives
Future trends and innovations likely to influence the evolution of hospice care over the coming decades
WEBINAR DETAILS
September 3, 2026, marks the 44th anniversary of the signing of the Medicare Hospice Benefit into law. Since its implementation in 1983, the Medicare Hospice Benefit has transformed the delivery of end-of-life care in the United States.
This webinar will explore how hospice has reshaped end-of-life care while delivering significant clinical, emotional, and financial value to patients, families, providers, and the broader healthcare system. Participants will gain insight into the role hospice plays across the healthcare continuum and how it supports the mission and business objectives of hospitals, health systems, physician practices, senior living communities, home health agencies, health plans, accountable care organizations, funeral professionals, and other healthcare stakeholders.
The program will conclude with a forward-looking discussion on the future of hospice, examining emerging trends, evolving payment models, demographic shifts, technological innovations, and the opportunities and challenges that will shape the next 40 years of the Medicare Hospice Benefit.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Home Care
Home Health
Palliative Care
WHO SHOULD ATTEND?
Owners
Board members
Administrators/Executive directors
Senior executives
Clinical leadership and staff
Supportive services staff
Physicians
Business development professionals
Private equity professionals
TAKE-AWAY TOOL KIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only. Presented By Kurt Kazanowski, Hospice Advisors
WSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate.
Visit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.

HHWN Webinar: Unlock Your Hospital Growth Opportunities
2026-09-03 12:00 - 13:30
Turn Hospital Relationships Into Hospice Referral Growth – Join this webinar to learn not only how to work with staff who make direct referrals but also how to work with key influencers in the hospital. To truly maximize your efforts, you must have an approach that brings value to the hospital. You will leave this webinar with a set of tools, methodology, and approach that will allow you to develop a more productive relationship and a source of referrals for your hospice.
KEY WEBINAR TAKEAWAYS
Eleven specific tools on how to work a hospital to grow your business
How to work each sub-segment of the “mini city” that is the hospital
Key value propositions for a hospital
Hospital Nurse Liaison model example
BONUS MATERIALS
Example of a case study
WEBINAR DETAILS
Hospitals are complex organizations that operate as “mini cities”. Join this webinar to learn not only how to work with staff who make direct referrals but also how to work with key influencers in the hospital. To truly maximize your efforts, you must have an approach that brings value to the hospital. You will leave this webinar with a set of tools, methodology, and approach that will allow you to develop a more productive relationship and a source of referrals for your hospice. Feel more confident and assured in how you become a valuable community resource to your acute care colleagues.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Home Care
Home Health
Palliative Care
WHO SHOULD ATTEND?
Owners
Presidents, executive directors, hospice leadership
Clinical leadership
Business development leadership
VPs of sales and marketing
Hospital nurse liaisons
Sales professionals
TAKE-AWAY TOOL KIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Kurt Kazanowski, Hospice Advisors
WSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate.
Visit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.

MatrixCare Webinar: Responsible AI adoption in home-based care: What leaders need to know now
2026-09-03 11:00 - 12:00
Join MatrixCare experts and industry leaders for a practical discussion on where AI is showing up across the patient and claim journey, what regulators and accrediting bodies are saying, and how organizations can evaluate emerging AI solutions responsibly. We’ll explore both the opportunities and the challenges of AI adoption in regulated home-based care environments.
During this webinar, you’ll learn:

Where AI is creating value today across referral, intake, coding, OASIS and HOPE review, performance improvement initiatives, revenue cycle operations, and more.
What home-based care organizations should consider regarding governance, compliance, privacy, consent, and human oversight as AI capabilities continue to evolve.
How AI is impacting coding, QA, and revenue cycle teams, including lessons learned from industry pilots, evaluations, and real-world implementations.
Strategies for preparing clinicians and operational teams to successfully adopt AI-powered documentation and workflow tools.
Key questions leaders should ask when evaluating AI vendors, measuring ROI, and separating practical innovation from industry hype.
What responsible AI adoption looks like in a highly regulated care environment where trust, transparency, and clinical accountability remain essential.

This educational offering is shared as a resource for our community and does not constitute an endorsement by WSHPCO. The event host, MatrixCare, is an Associate Member of WSHPCO.

HHWN Webinar: Cracking the Referral Code: How to Be the Hospice They Choose
2026-09-02 12:00 - 13:00
Become the Hospice Referral Partner Providers Trust – Strong hospice referral relationships are built on trust, responsiveness, and consistent communication. This webinar helps hospice leaders, marketers, and business development professionals understand what referral sources value most and how to position their organization as the preferred hospice provider.
Learn practical strategies to strengthen physician and hospital relationships, improve communication, enhance the referral experience, and increase hospice referrals through exceptional service and long-term partnership development.
KEY WEBINAR TAKEAWAYS
After this webinar, you’ll be able to:
Identify the priorities of physicians, discharge planners, case managers, and other hospice referral sources.
Tailor your communication, processes, and services to better meet referral partner expectations.
Tailor your communication, processes, and services to better meet referral partner expectations.
Build stronger referral relationships through responsiveness, quality, and reliability.
Differentiate your hospice organization in a competitive healthcare market.
Apply proven communication strategies that increase referrals and strengthen long-term partnerships.
WEBINAR DETAILS
Behind every hospice admission is a referral source making a choice — and understanding what drives that choice is the key to sustainable growth. This dynamic training will uncover what referral sources really want from hospice providers and how you can position your organization as the clear, trusted choice. Building trusting relationships through exceptional processes, communication, and delivery of care is the key to making your hospice the one referral sources can’t ignore. Learn the code, unlock more opportunities, and grow with confidence.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
WHO SHOULD ATTEND?
C-suite executives, operators, executive directors, and administrators
Marketing and business development teammates
Clinical managers
Compliance managers
Quality teammates
TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Jen Kiehl-Miller, Hospice Support Specialists
WSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate.
Visit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.

HHWN Webinar: Hospice Eligibility & Notice of Election
2026-09-01 12:00 - 13:30
Medicare Hospice Eligibility and Notice of Election Requirements Made Simple – This webinar will help hospice billers verify eligibility, navigate Notice of Election requirements, manage late NOEs, and stay current on reimbursement updates with confidence.
KEY WEBINAR TAKEAWAYS
How to appropriately identify issues during eligibility verification
Eligibility requirements for admitting patients to hospice
Content of Notice of Election
Best practices for avoiding issues with late Notice of Election
AFTER THIS WEBINAR, YOU’LL BE ABLE TO
Verify Medicare hospice eligibility before admission.
Apply hospice admission requirements with confidence.
Complete an accurate Notice of Election (NOE).
Prevent and resolve issues related to late NOEs.
Understand exceptions, appeals, and reimbursement requirements.
Improve hospice billing accuracy while reducing compliance risk.
BONUS MATERIALS
Checklist of eligibility requirements with patient examples
WEBINAR DETAILS
The 2026 Hospice Rule introduced changes to reimbursement, including rate adjustments, with additional updates expected in 2027. Both new and experienced hospice billers benefit from periodic reviews of eligibility requirements and clarification on reimbursement and Notice of Election (NOE) updates. This session will cover eligibility verifications, walk through the late NOE process, and explain the exceptions and appeals process. A comprehensive review of all eligibility requirements and Notice of Election procedures will also be included.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
WHO SHOULD ATTEND?
Revenue cycle team
Intake
Authorizations
Administration
Field staff
TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Melinda A. Gaboury, Healthcare Provider Solutions, Inc.
WSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate.
Visit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.

WSHPCO QAPI/Regulatory Networking Group
2026-09-01 12:00 - 13:00
For WSHPCO Provider members, facilitated by Executive Director Barb Hansen. This group meets monthly on the first Thursday from 12-1p. Questions? Email mccauley@wshpco.org. NOTE: The September meeting is scheduled 9/1/26 from 12-1p.

HHWN Webinar: The Hospice Final Rule & 2027 Quality Update
2026-08-31 12:00 - 13:30
Big changes are coming to hospice in FY 2027. Know what CMS finalized — and what your organization must do next. Walk away with a clear understanding of the finalized FY 2027 hospice requirements, the compliance and operational risk implications, and the practical steps you can take now to stay survey-ready, payment-ready, and quality-reporting ready.
KEY WEBINAR TAKEAWAYS
FY 2027 hospice payment updates
New hospice service and spending variation index (SSVI) scoring system
FY 2027 Hospice Quality Reporting Program (HQRP) requirements
Finalized changes to hospice election and documentation requirements
BONUS MATERIALS
Analysis of SSVI data by state
WEBINAR DETAILS
The FY 2027 Hospice Final Rule is set to introduce significant updates affecting reimbursement, quality reporting, compliance oversight, and operational processes. This comprehensive webinar will provide a detailed analysis of the final rule, including payment rate updates, wage index revisions, HQRP changes, and emerging compliance initiatives.
Participants will gain a practical understanding of CMS’s finalized requirements and their impact on hospice providers beginning October 1, 2026. Special attention will be given to the new hospice service and spending variation index (SSVI), election statement requirements, HOPE-related reporting expectations, Care Compare transparency initiatives, and regulatory changes affecting hospice operations and documentation. Leave with actionable strategies to ensure compliance, mitigate risk, and prepare for successful implementation of the FY 2027 requirements.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
WHO SHOULD ATTEND?
All hospice staff
TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Melinda A. Gaboury, Healthcare Provider Solutions, Inc.
WSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate.
Visit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.
