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X-WR-CALDESC:Events for Washington State Hospice &amp; Palliative Care Organization
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DTSTART;TZID=America/Los_Angeles:20260922T120000
DTEND;TZID=America/Los_Angeles:20260922T133000
DTSTAMP:20260828T131301Z
CREATED:20260828T131301Z
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UID:10000043-1790078400-1790083800@wshpco.org
SUMMARY:HHWN Webinar: Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve
DESCRIPTION:Create goals patients and families are ready to embrace. This webinar will show hospice teams how motivational interviewing supports person-centered care\, resolves ambivalence\, and creates plans of care that patients and families are truly motivated to follow. \nKEY WEBINAR TAKEAWAYS\nThe theoretical framework that guides the use of motivational interviewing as a useful approach to creating person-centered plans\nStrengths and limitations of motivational interviewing\nSpecific techniques and interventions in case-based situations that lead to assessing motivation\nUsing “decisional balance” for fine tuning plans \nBONUS MATERIALS\nMI Counseling Guide\nCase examples with application of MI interventions\nHandout with additional lecture notes and extra learning opportunities \nWEBINAR DETAILS\nMotivational interviewing (MI) is a collaborative\, goal-oriented approach to creating person-centered goals and plans. So often we develop great looking plans of care but forget that patients and families have not yet caught up with us and are not ready to achieve the goals we set for them. MI focuses on exploring and resolving the ambivalence that naturally occurs in the end-of-life care setting. In this webinar we will take a deep dive into the principles and application of MI to hospice. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nSocial workers\nChaplains/spiritual counselors\nBereavement professionals\nNurses\nPatient care managers \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Gary Gardia LCSW\, APHSW-C \nWSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate. \nVisit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.
URL:https://wshpco.org/event/motivational-interviewing-in-hospice-creating-goals-people-are-truly-motivated-to-achieve/
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DTSTART;TZID=America/Los_Angeles:20260923T120000
DTEND;TZID=America/Los_Angeles:20260923T130000
DTSTAMP:20260828T131527Z
CREATED:20260828T131527Z
LAST-MODIFIED:20260828T131527Z
UID:10000044-1790164800-1790168400@wshpco.org
SUMMARY:HHWN Webinar: Turning Bereavement Into a Strategic Advantage: What Leading Hospice Agencies Do Differently
DESCRIPTION:Transform bereavement care into a lasting competitive advantage. Leading hospice agencies use bereavement care to strengthen family relationships\, improve referral growth\, and build a reputation that sets them apart. \nKEY WEBINAR TAKEAWAYS\nHow to deliver value throughout bereavement that outpaces your competitors\nEnsuring bereavement communication is timely\, consistent\, and scalable without overloading staff\nTracking the right KPIs to measure bereavement program effectiveness\nReal-time feedback for sales and marketing to build a growth engine \nWEBINAR DETAILS\nEvery hospice provides bereavement care. It’s required. But most treat it as a compliance checkbox: a few mailings\, a phone call\, a support group flyer. Leading agencies treat it differently. They’ve discovered that bereavement is the longest relationship they’ll ever have with a family\, and one of the most powerful ways to stand out in a crowded market. \nIn this webinar\, you’ll learn what those agencies do differently. We’ll cover how to deliver bereavement support that’s timely\, consistent\, and scalable without overloading staff; which KPIs actually measure program effectiveness; and how to capture real-time family feedback that fuels community and referral growth. You’ll leave with a practical framework for turning bereavement from an afterthought into a growth engine for your agency. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nPalliative Care \nWHO SHOULD ATTEND?\nExecutive leadership\nClinical management\nDirectors\nCompliance \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Cara Abbott\, Betterleave \nWSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate. \nVisit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.
URL:https://wshpco.org/event/turning-bereavement-into-a-strategic-advantage-what-leading-hospice-agencies-do-differently/
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DTSTART;TZID=America/Los_Angeles:20260924T120000
DTEND;TZID=America/Los_Angeles:20260924T133000
DTSTAMP:20260828T131818Z
CREATED:20260828T131818Z
LAST-MODIFIED:20260828T131818Z
UID:10000045-1790251200-1790256600@wshpco.org
SUMMARY:HHWN Webinar: Writing Clear\, Compliant Email\, Including Critique of Your Own Writing Sample
DESCRIPTION:Write emails that protect trust\, reputation\, and compliance. This webinar will give professionals practical strategies to write clear\, polished\, compliant emails that strengthen communication\, reduce risk\, and avoid costly mistakes. \nKEY WEBINAR TAKEAWAYS\nHow to write clear\, conversational email that is opened and read — not ignored and deleted\nCreating email that is HIPAA-compliant and auditable\, keeping PHI and business records in mind\nWriting for results\, persuading even the most difficult readers to take desired action\nHow to manage legal risks when using ChatGPT and other generative AI writing tools to create email\nProducing effective\, grammatically correct email \nBONUS MATERIALS\nGreat Grammar in Seven Steps\nSales Writing Simplified\nProofreading Pointers & Editing Tips\nBusiness Writing in the Age of AI \nWEBINAR DETAILS\nIn the battle for reader attention\, thoughtfully written\, carefully worded email that is on-target and free from mechanical errors is sure to come out on top. Email that is ill-conceived or badly written can drive away business and delay decision-making. Messages that are filled with grammar goofs\, spelling slipups\, and punctuation problems can turn off readers and call your professionalism into question. Tone-deaf email that is offensive\, hostile\, or otherwise inappropriate can trigger workplace lawsuits. Messages that expose PHI and business records can lead to HIPAA fines and litigation. Designed for those who seek real and immediate improvement in their email writing\, this program will teach the skills and strategies necessary to write clear\, compelling\, correct email. A must for anyone who writes on the job\, this program is an investment in your career and your organization’s assets\, reputation\, and future. Bonus: Following the webinar\, you may submit up to three one-page email samples to writing coach Nancy Flynn for professional review\, critique\, and comments. This is a one-of-a-kind opportunity to receive individual guidance from a leading writing instructor. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nEmerging leaders and executives\nManagers and staff\nHealthcare professionals and social workers\nHR and training professionals\nMarketing communications\nAnyone who conducts business via email \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Nancy Flynn\, The ePolicy Institute™\, Business Writing Institute™ & Marijuana Policy Institute™ \nWSHPCO partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to WSHPCO members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate. \nVisit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.
URL:https://wshpco.org/event/writing-clear-compliant-email-including-critique-of-your-own-writing-sample/
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