Events

Reach more families when grief support matters most. - This webinar will show hospice teams how to expand bereavement support, connect with more families in meaningful ways, and deliver compassionate e-bereavement services that meet people where they are. KEY WEBINAR TAKEAWAYS Pros, cons, and cautions related to e-bereavement services Expanding bereavement services by maximizing virtual […]

For WSHPCO & OHPCA Provider members, facilitated by Executive Director Barb Hansen. This group meets bi-monthly on the second Thursday of January, March, May, July, September, November from 2-3p. Questions? Email mccauley@wshpco.org.

For WSHPCO Provider members, facilitated by Executive Director Barb Hansen. This group meets monthly on the third Tuesday from 12-12:50p. Questions? Email mccauley@wshpco.org.

Lead stronger teams. Run better IDTs. Improve hospice outcomes. - This webinar will give hospice clinical managers practical strategies to manage teams, strengthen Plan of Care updates, improve oversight, and avoid common survey deficiencies. KEY WEBINAR TAKEAWAYS Best practices for an effective IDG How to avoid survey deficiencies with IDG management Understanding the regulations and […]

Documentation delays can impact everything from patient outcomes to staff satisfaction and reimbursement. Learn how leading organizations are equipping clinicians to document at the point of care, maintain access to critical patient information, and continue delivering high-quality care regardless of internet availability. Hear firsthand insights from a home health agency successfully using offline documentation to […]

Submit cleaner claims. Reduce denials. Protect reimbursement. - This webinar will equip hospice billers with the knowledge to process Medicare claims accurately, troubleshoot billing edits, strengthen election statement compliance, and reduce costly denials during medical review. KEY WEBINAR TAKEAWAYS 2027 rate changes Distinct levels of care and specifics of billing them Recurring billing issues and […]

Create goals patients and families are ready to embrace. This webinar will show hospice teams how motivational interviewing supports person-centered care, resolves ambivalence, and creates plans of care that patients and families are truly motivated to follow. KEY WEBINAR TAKEAWAYS The theoretical framework that guides the use of motivational interviewing as a useful approach to […]

Transform bereavement care into a lasting competitive advantage. Leading hospice agencies use bereavement care to strengthen family relationships, improve referral growth, and build a reputation that sets them apart. KEY WEBINAR TAKEAWAYS How to deliver value throughout bereavement that outpaces your competitors Ensuring bereavement communication is timely, consistent, and scalable without overloading staff Tracking the […]

Write emails that protect trust, reputation, and compliance. This webinar will give professionals practical strategies to write clear, polished, compliant emails that strengthen communication, reduce risk, and avoid costly mistakes. KEY WEBINAR TAKEAWAYS How to write clear, conversational email that is opened and read — not ignored and deleted Creating email that is HIPAA-compliant and […]

Lead through change. Strengthen quality. Improve hospice outcomes. This webinar will equip hospice clinical managers to navigate FY2027 updates, monitor HQRP compliance, strengthen emergency and infection control practices, and lead teams with confidence. KEY WEBINAR TAKEAWAYS FY2027 Final Rule updates, industry changes, and management responsibilities How management can support reimbursement by timely quality data submissions […]

For WSHPCO & OHPCA Provider members, facilitated by Executive Director Barb Hansen. This group meets bi-monthly on the second Thursday of February, April, June, August, October, December from 2-3p. Questions? Email mccauley@wshpco.org.